Refund policy

My mission is to ensure that all customers are fully satisfied with their orders. If anyone is not fully satisfied with their order, I will certainly provide them with a full or partial refund.

Any of the following conditions apply within 90 days of purchase:

1. If the item is defective and the customer would like a 100% refund, the item must be returned to me in its original condition and packaging. 
2. If a customer receives a defective product, I can provide them with a brand new product in exchange for the defective product and a $20.00 shop coupon.
3. If a customer chooses to keep a damaged product, they will be provided with a discounted rate after proof of damage is received via a photo and approved.

1. If a customer doesn’t love their purchase upon receipt, meaning it is not a defective product, they will provide feedback about what they were expecting versus what they received in exchange, they’ll receive a full refund.   

To begin the refund or exchange process, click here to begin. 

Following the customer’s email, they’ll receive a return label with prepaid postage. They’ll be responsible for packaging your return. 

Once a return is received and inspected, I will email you to notify you that we have received your returned item. I will also notify you of the approval or rejection of your refund.

If you are approved, then the refund will be processed, and a credit will automatically be applied to the credit card or original method of payment within a certain amount of days.